We are a family business and our directors are actively involved in the day to day operations of the company. Our company really is based around good old fashioned values and ethics, so it is important to us that we offer you a fantastic experience from start to finish. Ways in which we ensure this is possible include....
Every job is personally supervised by one of our experienced Workflow Supervisors, who will also maintain on-site supervision as required.
All trades (internal and external) that we use hold appropriate industry licences.
Our company complies with all current legislation (including Workplace Health & Safety) and we are members of associated building organisations: HIA & Master Builders.
We conduct regular surveys to monitor our internal performance, and use this information to refine our existing procedures and policies.
Our Customer Satisfaction Level is currently over 98.5%.
Please read the attached documentation (on the left) for further information on our Warranties and details of the BSA Home Warranty Insurance; which we pay on all jobs exceeding $3,300.00 inclusive of GST.
SUBMIT NEW ENQUIRY